Shipping policy

Please note that Australia Post is currently experiencing delivery delays due to the current pandemic and a high volume of parcels in their network. For more information please click here.

Domestic Shipping & Handling Fees (Shipped from Tahmoor, Australia)

• $7.50 FLAT RATE tracked shipping with signature on delivery
• Express Post (tracking included) $15 with signature on delivery
• Please note: Normal turnaround times still apply with Express Post
• All orders include 'signature on delivery'. Please know that we will not be held liable for any missing items if you choose Authority to Leave with Australia Post.

Shipping & Delivery Policy

• We use Australia Post for both standard and express shipping options both Domestic and Internationally. By selecting any of our shipping methods at checkout you are agreeing to the Australia Post terms of service. You can view them here.​
• A tracking number will be provided to via email once your package is dispatched, please double check your junk mail as sometimes they can end up there.
• Black Orchid Designs does not accept any responsibility for damaged, delayed delivery or missing mail once it has left our care.
• Any orders that are 'Returned to Sender' due to incorrect information supplied or order not collected, will incur additional postage fees if it is to be redirected to another address or re-sent to the original address. We do not take responsibility for any additional postage fees.